Question 1

How much does your service cost?

Accepted Answer

Theres an initial $100 fee and 15% of any back pay.

Question 2

Do you guarantee a disability rating?

Accepted Answer

No. No individual or organization can guarantee approval, a specific disability rating, or a particular outcome from the U.S. Department of Veterans Affairs. At P.A.C.E., we are committed to helping you prepare the strongest claim possible through thorough guidance, accurate documentation, and personalized support.

Question 3

How long does the VA claims process take?

Accepted Answer

Processing times vary depending on the type and complexity of your claim, the evidence submitted, and the VA's current workload. While some claims may be completed in a few months, others can take longer. We'll help you understand the process and keep you informed along the way.

Question 4

Can you help if I've already been denied?

Accepted Answer

Absolutely. A denial doesn't necessarily mean the end of your claim. We can review your VA decision, explain your options, and help determine whether a Supplemental Claim, Higher-Level Review, or another appeal option may be appropriate.

Question 5

Can I increase my existing disability rating?

Accepted Answer

Yes. If your service-connected condition has worsened or you have developed secondary conditions related to your existing disability, you may be eligible to request an increased disability rating. We'll review your situation and help determine the best course of action.

Question 6

What documents should I bring?

Accepted Answer

Your initial consultation does not require medical records. However, if available, it is helpful to bring:DD Form 214VA Rating Decision LetterVA Claim Decision LettersMedical recordsPrivate medical recordsService treatment recordsBuddy statementsAny other documents related to your claimIf you don't have all of these documents, don't worry, we'll discuss what information may be needed.

Question 7

Do you work with veterans outside New Mexico?

Accepted Answer

Yes. While P.A.C.E. is based in New Mexico, we can assist eligible veterans across the United States. Many aspects of the VA claims process can be completed remotely through phone, email, and secure document sharing.

Question 8

What makes P.A.C.E. different?

Accepted Answer

P.A.C.E. was founded by Marine Corps veteran Jason Mangrella, who has personally experienced the VA disability claims process. We understand the challenges veterans face because we've been there ourselves. Our mission is to provide honest, one-on-one guidance with Pride, Attitude, Commitment, and Excellence, helping veterans navigate the claims process with confidence, integrity, and respect.

Question 9

Do I need to work with a VSO or DAV?

Accepted Answer

No. While many veterans choose to work with organizations such as a Veterans Service Organization (VSO) or the Disabled American Veterans (DAV), you are not required to do so. P.A.C.E. provides personalized, one-on-one guidance to help you understand your options and navigate the VA claims process.

Question 10

Can the VA re-evaluate my disability rating?

Accepted Answer

Yes. In certain situations, the VA may schedule a re-evaluation of your service-connected disability. If the VA determines that your condition has improved, your disability rating could be reduced. Likewise, if your condition has worsened, you may be eligible to request an increased rating. We'll help you understand what to expect and how to prepare.

Question 11

Is my information kept confidential?

Accepted Answer

Absolutely. Your privacy is important to us. All personal information and documentation you share with P.A.C.E. is handled with professionalism and confidentiality and is used only for the purpose of assisting you with your VA claim.

Question 12

Are there benefits beyond monthly disability compensation?

Accepted Answer

Yes. Depending on your VA disability rating and individual circumstances, you may qualify for additional federal, state, and local benefits beyond monthly compensation. During your consultation, we'll help identify benefits that may be available to you.

Question 13

What additional benefits could I be eligible for?

Accepted Answer

Eligibility varies by your VA disability rating and your state of residence, but veterans may qualify for benefits such as:Veterans license platesVehicle registration benefits or fee reductionsProperty tax exemptions or reductions (varies by state)VA health careDental and vision benefits for many veterans rated 100% Permanent & Total (P&T) or who otherwise qualifyEducation benefitsCommissary and exchange privileges (for eligible veterans)Benefits for eligible dependents and survivorsWe'll help you understand which benefits may apply to your specific situation.

Frequently Asked Questions

Frequently asked questions